Terms of service

Terms of Service

Last updated: June 10, 2026

Acceptance Of These Terms

These Terms of Service (“Terms”) govern your access to and use of the SilkWave™ website, located at silkwavehair.com or any related SilkWave™ online store operated by us (the “Site”), and any purchases made through the Site.

By accessing the Site, browsing our products, or placing an order, you agree to be bound by these Terms and our related policies. If you do not agree with these Terms, please do not use the Site or place an order.

Eligibility & Use Of The Site

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and place orders.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any way that could damage, disable, disrupt, interfere with, or impair our services, website security, checkout process, or customer experience.

You agree not to misuse the Site, attempt unauthorized access, use automated systems to scrape content, or engage in fraudulent, deceptive, or harmful activity.

Products & Information Accuracy

SilkWave™ sells beauty and hair-styling products, including heatless curling tools and related hair-care accessories.

We make reasonable efforts to display accurate product information, descriptions, images, pricing, availability, colors, and styling guidance. However, minor variations in color, texture, size, finish, packaging, or appearance may occur due to device settings, lighting, photography, manufacturing differences, or product updates.

SilkWave™ does not guarantee that all product descriptions, images, prices, promotions, or other content on the Site are always error-free, complete, or current. If we discover a material error, we reserve the right to correct it, update the information, or cancel affected orders where permitted by law.

Product Results Disclaimer

SilkWave™ heatless curling products are designed to help create soft, natural-looking waves without hot styling tools. Individual results may vary depending on hair type, hair length, hair texture, dampness level, wrapping method, time left in, and personal styling routine.

Any photos, videos, reviews, demonstrations, or before-and-after examples shown on the Site are for illustrative and informational purposes. They do not guarantee identical results for every customer.

Orders & Order Acceptance

All orders placed through the Site are subject to acceptance, availability, and verification.

We reserve the right to refuse, limit, or cancel an order for any legitimate reason, including but not limited to:

Product unavailability
Errors in pricing, promotion, shipping, or product information
Suspected fraud, unauthorized activity, or payment risk
Incorrect or incomplete customer information
Unusual order quantities or suspected resale activity
Violation of these Terms or related policies

If your order is canceled after payment has been processed, you will receive a refund in accordance with our Return & Refund Policy and applicable payment processing timelines.

Pricing, Payments & Billing

All prices displayed on the Site are shown in the currency selected or displayed at checkout, unless stated otherwise. Prices may not include applicable taxes, duties, customs fees, or shipping charges unless clearly stated.

By providing payment information, you represent and warrant that:

You are authorized to use the selected payment method
The payment information you provide is accurate and complete
You authorize us and our payment processors to charge the total amount shown at checkout

Payment processing is handled by third-party payment providers. SilkWave™ does not store full payment card details. For more information about payment-related terms, please review our Payment Policy where available.

Shipping & Delivery

Shipping methods, delivery windows, processing times, and shipping costs are described in our Shipping Policy or shown at checkout.

Delivery dates are estimates only and are not guaranteed. SilkWave™ is not responsible for delays caused by shipping carriers, customs authorities, weather, holidays, incorrect addresses, high order volume, or events beyond our reasonable control.

Once an order has been shipped, changes or cancellations may not be possible. Please review your shipping information carefully before placing your order.

Returns & Refunds

All returns, refunds, cancellations, replacements, and related eligibility conditions are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase so you understand the return window, product condition requirements, refund timing, and return shipping responsibilities.

Intellectual Property

All content on the Site, including text, images, product photos, videos, logos, graphics, designs, icons, layouts, brand names, trademarks, and other materials, is owned by or licensed to SilkWave™ and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, exploit, display, or use any content from the Site for commercial purposes without our prior written consent.

The SilkWave™ name, logo, product branding, and related design elements may not be used without authorization.

User-Submitted Content

If you submit reviews, photos, videos, feedback, testimonials, comments, or other content to SilkWave™, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, edit, publish, distribute, and share such content in connection with our business, marketing, advertising, website, social media, and customer communications.

You represent and warrant that any content you submit:

Is accurate and based on your own experience
Does not violate any law or third-party rights
Does not contain offensive, misleading, harmful, or unlawful material
May be used by SilkWave™ as described above

We reserve the right to remove, edit, or decline to publish user-submitted content at our discretion.

Promotions, Discounts & Bundles

From time to time, SilkWave™ may offer promotions, discounts, bundles, free gifts, or limited-time offers. These offers may be subject to specific conditions, expiration dates, product availability, and exclusions.

Promotions cannot be applied retroactively unless stated otherwise. We reserve the right to modify or cancel promotions at any time, subject to applicable law.

Third-Party Services & Links

The Site may include links to third-party websites, payment providers, shipping services, social media platforms, analytics tools, advertising platforms, or other external services.

We are not responsible for the content, privacy practices, security, policies, or performance of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

Limitations Of Liability

To the maximum extent permitted by law, SilkWave™ shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the Site, inability to use the Site, purchase of products, product use, delivery delays, or reliance on website content.

Our total liability for any claim related to a product shall not exceed the amount you paid for that product.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Disclaimers

The Site and products are provided on an “as is” and “as available” basis, except as expressly stated in our Warranty Policy or required by law.

SilkWave™ does not guarantee that the Site will be uninterrupted, secure, error-free, virus-free, or always available.

We do not make guarantees about styling results, hair outcomes, or individual product performance beyond the terms expressly stated in our product descriptions and policies.

Indemnification

You agree to indemnify, defend, and hold harmless SilkWave™, its owners, officers, directors, employees, contractors, service providers, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your violation of these Terms
Your misuse of the Site
Your violation of any law or third-party rights
Your fraudulent, abusive, or unauthorized activity
Your user-submitted content

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Any disputes arising from these Terms, the Site, or purchases made through the Site shall be handled in accordance with applicable law and any dispute resolution procedures stated in our related policies.

Changes To These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, website operations, products, or policies.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted means you accept the revised Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: info@silkwavehair.com
Phone: +1 (560) 188-54848
Business address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

Related Policy Pages

Shipping Policy
Return & Refund Policy
Warranty Policy
Payment Policy
Privacy Policy
FAQs

Compliance & Transparency

These Terms of Service are designed to support transparency standards for online stores, including Google Merchant Center expectations. We clearly outline user responsibilities, order terms, business practices, product limitations, and contact information.

SilkWave™ does not use misleading terms, hidden material conditions, or unclear customer obligations.

© SilkWave™. All rights reserved.